IT Helpdesk

IT Helpdesk

Support for all common IT services for students are availble through the IT Helpdesk.

Contact us


Phone: 0455-38 51 00

Telephone hours

Monday – Thursday: 8:00-12:00, 13:00-16:00

Friday: 8:00-12:00, 13:00-14:30

Service updates

In order to keep BTH’s system up to date and reliable, we perform standard updates as follows:

On the second Tuesday of each month, all clients (PCs) undergo critical security updates.

On the third Tuesday of each month (between 20:00 and 6:00), the server environment is updated to ensure high reliability on our delivered services. During this time, there may be brief interruptions in our delivered services.