If you are a new student, you need to activate your account. You can do this as early as five weeks before the start of the semester:

• Autumn semester: From late July
• Spring semester: From late December

Having trouble activating your account?

If you receive an error message stating that the account does not exist, wait a day or two and try again. Still not working? Contact studentreception@bth.se.

If you are admitted to a new programme or re-registered for a course within two years after your most recent course has ended, you can reactivate your account at konto.bth.se.

Important to know

• If you do not have an active course registration after reactivation, your account will be deactivated again after 60 days.

Two-factor authentication (2FA) adds extra protection to your account by requiring an additional verification step beyond your password when logging into BTH’s systems.

Why use 2FA?

• Protects your account from unauthorised access.
• Reduces the risk of account hijacking and data loss.

How it works

When logging in, you need to:

• Enter your password.
• Confirm the login via your chosen method, such as Microsoft Authenticator.

How to activate two-factor authentication

The first time you log in, you will need to choose an additional authentication method. The IT department recommends using the Microsoft Authenticator app, as it is more secure than SMS.

You can find a guide for setting up two-factor authentication with Microsoft Authenticator here.

Changing your 2FA settings

You can update your authentication methods at mysignins.microsoft.com.

Why Microsoft Authenticator?

• Just as easy to use as BankID.
• More secure than SMS or phone calls.
• Offers verification via numerical codes, fingerprint scanning, or facial recognition.

Good to know

• If you have already logged in with 2FA on your device, you won’t need to do it again as long as you use the same device and password.
• If you log in from a new device or with a new password, you will need to verify your login with 2FA again.
• If you use an incognito or private browsing window, you will always need to log in with 2FA.

(Only applicable if you have a Swedish personal identity number in Ladok.)

To log in to Ladok, your student account must have a high assurance level.

What does assurance level mean?

The assurance level indicates how certain we are that you are the rightful owner of the account. To achieve a high assurance level, you need to verify your identity.

How to raise your assurance level

Go to konto.bth.se and follow the instructions under “Account assurance level”

Verify Your Identity with e-ID

The easiest way to verify your identity is by using BankID or Freja eID Plus.

If you do not have an e-ID

You can use a one-time code instead.

Here’s how:

• Collect a code from the reception or IT helpdesk by presenting a valid ID.
• If you cannot visit BTH, you can receive the code via an online meeting with IT helpdesk.
• We can also send a code to your registered address.

For assistance, contact IT helpdesk at ithelpdesk@bth.se or call +46 455 38 51 00.

When you log in to apps using your student account, they may gain access to all student services at BTH and act on your behalf.

Never share your username or password with anyone else.